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Our office will close at 15:00 Tuesday 24th December and reopen 10:00 Friday 3rd January

You can still report a death or make an enquiry in the Contact Us section above. 

Changes in circumstances

Address Changes 

We need to have an up to date address to pay pensions.

You can keep us aware of your current address through SPFOnline.

If we do not have one, we may have to suspend payment of your pension.

You can contact us by phone, email or post to let us know your new address.

It's also important that HMRC hold the correct address for you, as you may end up paying the wrong amount of tax if the details they hold are not correct.


Bank Account Changes

You can change your bank account in SPFOnline.

For security reasons we cannot change a bank account over the telephone.

You can scan and email the following form to change your UK bank account: 

UK bank accounts (PDF, 198 KB)(opens new window)

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